Summary of key issues in accessing schemes
Key Issues in Accessing Schemes:
- Limited Awareness: Workers lack awareness of available schemes.
- Document Challenges: Issues with supporting documents, including Aadhaar card discrepancies, name/age mismatches, absence of bank passbooks, and challenges in Aadhaar seeding for bank accounts.
- Resource Constraints: Lack of personal smartphones or having to share them, coupled with difficulties in remembering login details.
- Job Profile Exclusion: Certain construction job profiles, like gardeners and parking area employees, are not covered.
- Trust Concerns: Some CSOs charging fees, hesitancy in sharing documents, and reservations about using cyber cafes affect trust.
- Systemic Problems: The Seva Sindhu portal experiences intermittent slowdowns, and there are limitations on document upload size, often restricted to around 2 megabytes.