Summary of key issues in accessing schemes
KeyWorkers Issuesface a number of issues in Accessingaccessing Schemes:schemes and these are summarised on this page. BoCW schemes do not have any components that address social deprivations except scholarships for children.
DELIBERATE EXCLUSIONS
- of certain job profiles within the sector: certain construction job profiles, like gardeners and parking area employees, are not covered.
- some components are available based on domicile in state such as marriage allowance.
- Digital exclusion: those without smartphones (or any phone at all)
- Against the backdrop that the BoCW schemes do not have an underlying SC/ST component, schemes for the upliftment of SC/ST communities managed by the SC/ST Corporation are primarily for locals, leading to exclusion of SC/ST migrants.
LimitedSCHEME Awareness:AWARENESS/ KNOWLEDGE related challenges
- Awareness is limited: Workers lack awareness of available
schemes.schemes, in some cases even after having spent 20 years in this occupation.
SUPPORTING DOCUMENTATION related challenges
DocumentDocumentationChallenges:related gaps: Issues with supporting documents, including Aadhaar card discrepancies, name/age mismatches, absence of bank passbooks, and challenges in Aadhaar seeding for bank accounts.
ResourceTECHNOLOGY/ Constraints:PROCESS related challengesLack
Job Profile Exclusion:Certain construction job profiles, like gardeners and parking area employees, are not covered.Trust Concerns:Some CSOs charging fees, hesitancy in sharing documents, and reservations about using cyber cafes affect trust.- Systemic
Problems:problems: The Seva Sindhu portal experiences intermittent slowdowns, and there are limitations on document upload size, often restricted to around 2 megabytes.
Additionally,
- Lack of personal smartphones or having to share them, coupled with difficulties in remembering login details.
BEHAVIOURAL challenges
- Trust concerns: Some other CSOs charge fees, hesitancy in sharing documents, and reservations about using cyber cafes affect trust.